.ajo-burbuja{position:fixed;right:20px;bottom:96px;z-index:99998;width:58px;height:58px;border-radius:50%;
 border:none;cursor:pointer;background:var(--ajo-c,#1f6f8b);color:#fff;box-shadow:0 6px 22px rgba(0,0,0,.22);
 display:flex;align-items:center;justify-content:center;transition:transform .16s}
.ajo-burbuja:hover{transform:scale(1.06)}
.ajo-burbuja svg{width:27px;height:27px}

.ajo-panel{position:fixed;right:20px;bottom:164px;z-index:99999;width:376px;max-width:calc(100vw - 32px);
 height:560px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;overflow:hidden;
 box-shadow:0 14px 48px rgba(0,0,0,.24);display:none;flex-direction:column;
 font-family:system-ui,-apple-system,"Segoe UI",sans-serif;font-size:15px;color:#111}
.ajo-panel.abierto{display:flex}

.ajo-cab{background:var(--ajo-c,#1f6f8b);color:#fff;padding:15px 17px;display:flex;align-items:center;justify-content:space-between;flex:0 0 auto}
.ajo-cab h3{margin:0;font-size:15.5px;font-weight:620;line-height:1.3}
.ajo-cab p{margin:2px 0 0;font-size:12.5px;opacity:.85}
.ajo-cerrar{background:none;border:none;color:#fff;font-size:24px;line-height:1;cursor:pointer;opacity:.85;padding:0 2px}
.ajo-cerrar:hover{opacity:1}

.ajo-cuerpo{flex:1 1 auto;overflow-y:auto;padding:16px;background:#f7f7f5;display:flex;flex-direction:column;gap:11px}
.ajo-msg{max-width:86%;padding:10px 13px;border-radius:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.ajo-msg.bot{align-self:flex-start;background:#fff;border:1px solid #e6e6e1;border-bottom-left-radius:5px}
.ajo-msg.yo{align-self:flex-end;background:var(--ajo-c,#1f6f8b);color:#fff;border-bottom-right-radius:5px}
.ajo-msg a{color:inherit;text-decoration:underline}

.ajo-esc{align-self:flex-start;display:flex;gap:4px;padding:12px 14px;background:#fff;border:1px solid #e6e6e1;border-radius:14px;border-bottom-left-radius:5px}
.ajo-esc i{width:7px;height:7px;border-radius:50%;background:#b9b9b2;animation:ajo-p 1.3s infinite}
.ajo-esc i:nth-child(2){animation-delay:.18s}.ajo-esc i:nth-child(3){animation-delay:.36s}
@keyframes ajo-p{0%,60%,100%{opacity:.3}30%{opacity:1}}

.ajo-pie{flex:0 0 auto;border-top:1px solid #e9e9e4;background:#fff;padding:11px 12px}
.ajo-entrada{display:flex;gap:8px;align-items:flex-end}
.ajo-entrada textarea{flex:1;border:1px solid #dcdcd6;border-radius:11px;padding:10px 12px;font:inherit;
 resize:none;max-height:110px;outline:none;line-height:1.45}
.ajo-entrada textarea:focus{border-color:var(--ajo-c,#1f6f8b)}
.ajo-enviar{background:var(--ajo-c,#1f6f8b);color:#fff;border:none;border-radius:11px;width:42px;height:42px;
 cursor:pointer;display:flex;align-items:center;justify-content:center;flex:0 0 auto}
.ajo-enviar:disabled{opacity:.45;cursor:default}
.ajo-enviar svg{width:19px;height:19px}
.ajo-legal{margin:8px 2px 0;font-size:11.5px;color:#8a8a84;line-height:1.4;text-align:center}
.ajo-legal a{color:#8a8a84}

.ajo-form{padding:15px 16px;background:#fff;border-top:1px solid #e9e9e4;flex:0 0 auto;max-height:74%;overflow-y:auto}
.ajo-form h4{margin:0 0 3px;font-size:15px}
.ajo-form p.sub{margin:0 0 13px;font-size:13px;color:#666;line-height:1.45}
.ajo-form label{display:block;font-size:12.5px;font-weight:600;color:#444;margin:0 0 4px}
.ajo-form input[type=text],.ajo-form input[type=tel],.ajo-form input[type=email],.ajo-form select,.ajo-form textarea{
 width:100%;border:1px solid #dcdcd6;border-radius:9px;padding:9px 11px;font:inherit;font-size:14.5px;
 margin:0 0 11px;outline:none;background:#fff;box-sizing:border-box}
.ajo-form input:focus,.ajo-form select:focus,.ajo-form textarea:focus{border-color:var(--ajo-c,#1f6f8b)}
.ajo-consent{display:flex;gap:9px;align-items:flex-start;font-size:12.5px;color:#555;line-height:1.45;margin:2px 0 13px}
.ajo-consent input{margin-top:2px;flex:0 0 auto;width:16px;height:16px;accent-color:var(--ajo-c,#1f6f8b)}
.ajo-form button.ajo-ok{width:100%;background:var(--ajo-c,#1f6f8b);color:#fff;border:none;border-radius:10px;
 padding:12px;font:inherit;font-weight:640;font-size:15px;cursor:pointer}
.ajo-form button.ajo-ok:disabled{opacity:.5;cursor:default}
.ajo-form .ajo-cancelar{display:block;width:100%;background:none;border:none;color:#888;font:inherit;font-size:13px;
 padding:9px 0 0;cursor:pointer}
.ajo-error{background:#fdecec;border:1px solid #f5c6c6;color:#a12626;border-radius:8px;padding:9px 11px;font-size:13px;margin:0 0 11px}
.ajo-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important}

.ajo-exito{padding:34px 22px;text-align:center}
.ajo-exito .tick{width:52px;height:52px;border-radius:50%;background:#e6f5e6;color:#0ca30c;display:flex;
 align-items:center;justify-content:center;margin:0 auto 15px;font-size:27px}
.ajo-exito h4{margin:0 0 7px;font-size:17px}
.ajo-exito p{margin:0;color:#666;font-size:14px;line-height:1.5}

@media (max-width:480px){
 .ajo-panel{right:10px;left:10px;bottom:156px;width:auto;height:calc(100vh - 176px)}
 .ajo-burbuja{right:14px;bottom:90px}
}